Sofitel Dubai Downtown

the cleanness of the hotel rooms was perfect the breakfast was perfect and delicious and it has a good variety all the staff’s was very kind and polite specially mr islam in reception and mr karim from housekeeping ; hotel has a good access to metro station and close way to dubai mall

The location was perfect, food was great and room was fantastic in size and view.

We stayed for a night at Sofitel Downtown after staying for three nights at Taj Exotica. Our review of Sofitel is, therefore, influenced by our experience at the Taj. We decided to stay here because of a) the proximity to Dubai Mall and the Burj Khalifa, and b) our early morning departure the next day. We arrived here around 1:40 PM and the check-in took around 10-12 minutes. The standard check-in time was 3 PM and the rooms were not ready yet but the executive at the reception still tried to see if we could place our luggage in the room before heading for Burj Khalifa. We appreciated his gesture. After returning from the Dubai Mall/Burj Khalifa after 3 hours, we were pleased to find that our luggage was kept in our room. We had upgraded to a room with bunk beds and our kids absolutely adored the bunk beds. We liked the room size, the decor and the view of Sheikh Zayed Road from our room. The bathroom was spacious and the bath area slightly different and funky. What we appreciated the most was the fact that bathrobes and the room slippers provided were not just for the two adults (two of us) but also for the two kids (kid size bathrobes and slippers). This could be a minor thing for most, but for someone who was just coming out of another five-star hotel, this attention to detail was touching. We ordered the dinner and liked to taste, the portion size, the accompaniments, and the relatively modest food price. We had placed a request for early take-away breakfast and were amazed to find four large breakfast kits ready at the time of checkout. We also liked the pleasant demeanor of every staff we met during our short stay. We didn't get chance to experience other facilities of the hotel and but would love to return soon to experience those.

-Location is superb if you want to have easy access to the metro, Burj Khalifa, and Dubai mall. You'll get out of the hotel and walk via an overpass to the mall which offers a variety of restaurants -Easy to get a taxi -Hotel staff are all very nice and attentive We opted to stay at the downtown Sofitel and not at the beach area because we weren't going to spend that many days at the beach and it seemed the beach area is really hard to get in and out, won't be able to use the metro system at all.

It was a massive room, with a full kitchen, washer/dryer and everything you needed. It’s clean and spacious. The housekeeping helped with Estes towels etc without any question. Always 4-8 bottles of water given complementary.